Jolene

by Jolene
(Madison, WI)

We got a Greatland Tent two years ago. We used it once and one of the main pieces broke. We loved the tent and desperately have been trying to find a replacement part. We have contacted the customer service number in the manual and contacted the warranty department as well.

We are willing to pay for the broken part and not expecting a free part. We have had absolutely no cooperation with this. The phone number on the manual for customer service is for Dish Network.

We enjoy camping very much and took time to research before we opted to go with Greatland. We thought we made the right choice, but apparently not. We feel as if we flushed money down the toilet. We spent a considerable amount of money on this tent.