Poor Customer Service!

by Rich Freund
(West Long Branch,NJ)

The tents may be great, but as far as trying to make contact with this company to replace a snapped pole....impossible and frustrating!!!

The phone number for service must either be disconected or else it's just not answered Two weeks of calling and I still have yet to have the phone answered. No responce to email either.

Maybe a great tent, but obviously a company that does not want to deal with a customer once the sale has been made. Very disappointed.