Broken Greatland Tent - need part

by Jolene
(Madison, WI)

We got a Greatland Tent two years ago. We used it once and one of the main pieces broke. We loved the tent and desperately have been trying to find a replacement part. We have contacted the customer service number in the manual and contacted the warranty department as well.

We are willing to pay for the broken part and not expecting a free part. We have had absolutely no cooperation with this. The phone number on the manual for customer service is for Dish Network.

We enjoy camping very much and took time to research before we opted to go with Greatland. We thought we made the right choice, but apparently not. We feel as if we flushed money down the toilet. We spent a considerable amount of money on this tent.

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Broken Greatland Tent

by Timothy Patton
(Atlanta, Ga.)

The first trip we used the GreatLand tent(TGT-3748) and the poles have broken. This tent was over $100.00 and now I can't figure out what to do next.

I need replacement poles and can't find anything. There's nothing here on the internet.

Comments for Broken Greatland Tent

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Sep 12, 2010
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replacement tent poles
by: Anonymous

I need replacement poles for a tent I've had for years. I really like this tent ant its just one pole that broke....HELP. The tent is in great shape

Jun 30, 2010
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tent poles
by: CampingEquipmentCo

Tent poles are possibly the most temperamental part of any tent and many tent companies will not extend their product guarantee to cover the tent poles

As a rule of thumb, you get what you pay for and if you are serious about camping or serious about getting decent quality in a camping related product, it's better to purchase a decent quality item from a company that specializes in camping related products

Patching a tent pole together will only get you so far and depends on the nature of the damage but don't expect to get 100% function out of it - consider it a temporary quick fix solution until you can get something more permanent

A lot of it also depends on the style of tent you have eg a simple a-frame or pup style tent is far easier to assemble with improvised parts than a complex geodesic dome

Jun 13, 2010
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NEED replacement POLE!
by: RM

I also need a replacement pole! No phone number to contact. I'm heading to Target to see if they will accept and exchange or at least give me info for another pole. I have used the tent four times and really liked it! It kept me dry and the creepy bugs out!

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Greatland Insta-set 4 Room Dome Tent

by Lori Lefevre Johnson
(Toledo, Ohio)

I love my Greatland Insta-set 4 room dome tent but need a replacement pole, as a branch fell on my tent and broke one.

Anybody know where I can get one? Or does anyone have extra poles from one they'd like to part with?

The generic replacement kits are not the right length...

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Can I get a Greatland Tent zipper replaced? and where?

by Mike
(Maryland)

I have a 3 room Greatland dome tent it has a five year warranty...the front door zipper caught onto the zipper flap cover and now the zipper separates and wont stay zipped.

It always seemed when the tent was new out of the box that it was made too tight for the zipper on the door as it seemed it was to separate the zipper and now that it caught the flap it is very hard to get it to zip up right...my question is can I get the zipper replace and where?

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